Sales and support teams are perpetually operating within a very tight time schedule and more often than not training on the very products they are required to sell/support takes a backseat in the list of 'things to do'. An important development to assist these teams in ensuring their knowledge and hands-on abilities are at an optimum level, is the evolution of the elearning tool.

In the satellite communications industry hands-on training is almost entirely dependent on 'line-o